a brand of
Wittestrasse 31
13509 Berlin

Telephone 004930 32 79 63 0
Fax 0049 32 79 63 35
Managing Directors:
Bianca Emgenbroich and Christoph Emgenbroich

Sales tax identification number:

Responsible for the content of the texts on this website is Mr. Christoph Emgenbroich

Commercial register: Charlottenburg District Court
Register number: HRA 22639

Pers. Liable partner: EUROSOLVENT Inkasso Verwaltungs GmbH, Neubrandenburg, HRB 4463

Credit: Homepage, Video by cottonbro on



Die EUROSOLVENT Inkasso GmbH & Co. KG is subject to the Legal Services Act (RDG; and according to § 10 Para. 1 RDG approved debt collection service provider.
It is entered in the legal services register under file number 7525 G 1 KG (10/08). The licensing and supervisory authority is the Kammergericht Berlin, Elßholzstraße 30-33, 10781 Berlin.

EUROSOLVENT Inkasso GmbH & Co. KG declares its willingness to participate in a dispute settlement procedure at the following consumer arbitration board in the context of disputes with clients who are consumers:

General Consumer arbitration board of the Center for Arbitration eV

Strasbourg Str. 8
77694 Kehl

Phone +49 7851 79579 40
Fax +49 7851 79579 41
This arbitration board is a “general consumer arbitration board” according to § 4 paragraph 2 sentence 2 VSBG.

Reference to online dispute resolution in accordance with Art. 14 of the ODR Regulation:
Platform of the EU Commission for online dispute resolution:

Privacy Policy

1. General

1.1 What is personal data

Personal data is information that reveals or can reveal the identity of the user. We adhere to the principle of data avoidance. The collection of personal data is avoided as far as possible.

1.2 Handling of personal data
Personal data is used exclusively to establish the contract, design the content, implement or process the contractual relationship (Art. 6 I S. 1 b GDPR). In addition, personal data will only be processed if we have received your consent (Art. 6 I S. 1 a DSGVO). In principle, they will not be passed on to third parties. The data will only be passed on to the shipping company commissioned with the delivery for the purpose of fulfilling the contract, insofar as this is necessary for the delivery of ordered goods. In order to process payments, the payment data required for this will be passed on to the bank commissioned with the payment and, if applicable, the commissioned and selected payment service provider. The processing of your personal data takes place exclusively within the EU, unless otherwise stated below.

1.3 Usage Datapp
When visiting the website, general technical information is collected. These are the IP address used, time, duration of the visit, browser type and, if applicable, the originating site. For technical reasons, this usage data is registered in a log file and can be used and stored for the purpose of statistical analysis of this website. This usage data is not linked to your other personal data.

1.4 Registration Data
1.4 Registration Data The registration data is collected through your corresponding entries and used for the specifically stated purpose in accordance with your consent (Art. 6 I S. 1 a DSGVO).

1.5 Duration of storage
After the end of the purpose for which the data was collected, we only store your personal data for as long as this is required by law (in particular tax law) regulations.

2. Your Rights

2.1 Information
You can request information from us as to whether we process your personal data and, if this is the case, you have a right to information about this personal data and to the further information specified in Art. 15 DSGVO.

2.2 Right to Rectification
You have the right to correct incorrect personal data concerning you and, in accordance with Art. 16 GDPR, you can request the completion of incomplete personal data.

2.3 Right to erasure
Sie haben das Recht von uns zu verlangen, dass die Sie betreffenden personenbezogenen Daten unverzüglich gelöscht werden. We are obliged to delete them immediately, especially if one of the following reasons applies:

  • Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing of your data was based and there is no other legal basis for the processing.
  • Your data has been unlawfully processed.

The right to erasure does not exist if your personal data is required to assert, exercise or defend our legal claims.

2.4 Right to restriction of processing
You have the right to request that we restrict the processing of your personal data if

  • you dispute the accuracy of the data and we therefore check the accuracy,
  • the processing is unlawful and you reject the deletion and instead request the restriction of use
  • we no longer need the data, but you need them to assert, exercise or defend legal claims,
  • You have objected to the processing of your data and it is not yet clear whether our legitimate reasons outweigh your reasons.

Sie Widerspruch gegen die Verarbeitung Ihrer Daten eingelegt haben, und noch nicht feststeht, ob unsere berechtigten Gründe gegenüber Ihren Gründen überwiegen.
You have the right to receive the personal data that you have provided to us in a structured, common and machine-readable format and you have the right to transmit this data to another person responsible without hindrance from us, provided that the processing is based on consent or a contract and the processing is carried out by us using automated procedures.

2.6 Right of Withdrawal
If the processing of your personal data is based on consent, you have the right to revoke this consent at any time.

2.7 General and Right to Complain
The exercise of your above rights is basically free of charge for you. In the event of complaints, you have the right to contact the supervisory authority responsible for us, the state data protection officer.

3. Data Security

3.1 Data Security
All data on our website is secured against loss, destruction, access, modification and distribution by technical and organizational measures.

3.2 Sessions and Cookies
To operate the website, we can use cookies or server-side sessions in which data can be stored. Cookies are files that are stored on your hard drive by a website in order to automatically recognize this computer the next time you visit the website and thus be able to adapt the use of the website to you. Some of the cookies used are deleted after the end of the browser session. These are so-called session cookies. Other cookies remain on your end device and enable the browser to be recognized when you visit our website later (permanent cookies).

You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Please note that you may not be able to use some functions of this website if cookies are deactivated. We ensure that no personal data is taken from sessions or by cookies and that cookies are only used if this is technically necessary for the website. Thus, the consideration shows that there are no overriding interests on your part (Art. 6 I S. 1 f DSGVO).

4. Newsletter

If you register for our newsletter, we will use the data required for this or separately provided by you in order to send you our e-mail newsletter on a regular basis. Unsubscribing from the newsletter is possible at any time and can be done either by sending us a message via the contact options given in the imprint or via the link provided for this purpose in the newsletter.

5. Presence on social media platforms

We use the following social media platforms to present the company and communicate (express reference is made to the data protection declarations and opt-out options linked below).

  • Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
    Privacy Policy:
    Opt-Out: alternativ
  • Google+ (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
    Privacy Policy:
  • Xing (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Deutschland)
    Privacy Policy and Opt-Out:

These social media platforms may process personal data outside the EU; in this respect, we refer to the above data protection declarations of the social media platforms.
The respective social media platforms may be able to use your usage behavior and the resulting interests to create usage profiles on your part and store cookies on your computer in which your usage behavior is stored. If you have an account on the respective social media platform and are logged in, your usage behavior can even be stored independently of the device. Your usage profile can be used, for example, to place advertisements that presumably correspond to your interests.

We process the personal data exclusively to communicate with you via the social media platform you have selected and to optimize ours and ensure that no interests on your part are affected which outweigh our legitimate interest (Art. 6 I S. 1 f GDPR). If you have already given the respective operator of the social media platform effective consent to the corresponding data processing, your personal data will also be processed on the basis of this consent (Art. 6 I Sentence 1 a GDPR).

6. Third Party Services

6.1 Social-Media-Links

We have our own social media pages for the third-party providers that can be reached via links from this website. Using the links takes you to the respective third-party websites (e.g. Facebook, Twitter, Google+). As soon as you have accessed the third party’s website, you are in the area of responsibility of the respective third party, so that their data protection declaration or their declarations on the use of data also apply. We have no influence on this, but to avoid unnecessary data transfer, we recommend that you log out of the respective third-party provider before using a corresponding link, so that usage profiles cannot be created by the third-party provider simply by using the link.